Offshore Phone Numbers

There are a few reasons why companies choose to have offshore phone numbers. For one, having international phone numbers gives companies a sense of international presence. Secondly, it allows the company to market its products internationally by giving international customers a local telephone number to call when they are in need of customer service. One example in which this application is extremely useful is for late-hour offshore support. Companies based in the US having late-hour support in India or the Philippines offer US customers a toll-free phone number which gets transferred via VoIP to the international branch office.

Control and Monitor Employee Calls

Our system allows companies to control and monitor calls made by employees. Companies can give each employee a 3 to 10 digit Security Code that they must dial before making any call out of the office. After entering the security code, the employee can dial the destination number as he normally would. In our system interface, employers can specify which destinations to allow each employee to call. For example, managers may be allowed to call anywhere in the world while trainees may be allowed to call only within the country. If an employee is not permitted to call a certain destination, the call will not go through. Using our system’s extensive reporting utilities, managers can view daily and monthly call reports for each employee.